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MILLION
MILE LIMITED WARRANTY
K&N O/E Replacement Air Filters
and Air Intake Systems purchased from
Authorized Dealers are backed by a Million Mile Limited Warranty when used
primarily on paved roads and on vehicles for which they were designed. If one
of these products ever fails to provide complete satisfaction, K&N will
replace it.
WHAT IS NOT COVERED BY OUR WARRANTY
Any K&N product used for 1: any type of racing or competition; 2: any
off-road use, custom or modified applications; 3: any off-road or dual sport
motorcycle/ ATV use; or 4: any illegal highway use, marine, or industrial applications.
All K&N Air Filters not covered by our million mile warranty are
warranted against defective materials or workmanship for one year from date
of purchase with no mileage limitation. This includes K&N Air Filters
sold for ATV's and off-highway or dual-purpose motorcycles.
INCORRECT CLEANING OR USE VOIDS WARRANTY
K&N Air Filters should be cleaned every 50,000 miles for normal highway
use, more often in dusty conditions. Cleaning should be done with K&N
cleaner and air filter oil (or comparable air filter
cleaner and oil). Use of compressed air, or chemicals not specifically
designed to clean and re-oil cotton air filters (i.e. gasoline, transmission
fluid, motor oil, lightweight oil, or diesel fuel) will void the warranty.
Any damaged, abused or modified K&N Air Filters will not be warranted.
REPLACEMENT
Any K&N product returned to K&N will need a Return Goods
Authorization number and must be sent at customers' expense along with proof
of purchase. Call 1-800-858-3333 or contact K&N by email or mail.
PRODUCT REGISTRATION
Register your warranty at our web site and you'll be eligible
for special promotions and product upgrade opportunities.
EXTENT OF WARRANTY
Any defective K&N Air Filter properly returned to K&N will be
replaced. K&N reserves the right to determine whether the terms of the
warranty, set out above, have been properly complied with. In the event that
the terms are not complied with, K&N shall be under no obligation to
honor this warranty. K&N will not be responsible for any indirect,
consequential, special, contingent, or other damages.
COMMERCIAL GRADE DIESEL AIR FILTER WARRANTY
K&N commercial grade air filters have a 3 years or 300,000 mile limited
warranty.
CONSUMER PROTECTION PLEDGE
We want to make sure that when you buy a K&N Lifetime Air Filter or Air
Intake System, you can be confident your vehicle's warranty will not be
impacted. We also want you to feel confident that even if you experience
difficulties with a dealership repair department, we will step-in and resolve
the issue, so you won't have to. Therefore, we make the following Pledge:
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K&N pledges to our customers that they
will not be taken advantage of and charged for a repair due to a
manufacturer warranty denial blamed on the presence of a K&N product. (more).
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Steven
Rogers, CEO
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ENGINE PROTECTION LIMITED WARRANTY
Unlike many companies, our warranty for O/E replacement air filters and
intake systems does extend beyond the replacement of a defective
K&N part. For the original purchaser of the product, our warranty covers
any engine damage or related costs incurred as a direct result of the use of
a properly installed and maintained K&N O/E automotive replacement air
filter or intake system on the specific vehicle for which the product was
designed to be used by K&N. This includes reasonable vehicle repair costs
directly related to an engine problem caused by the failure of a K&N
product. Furthermore, we warrant that using our product will not result in a
vehicle warranty denial. K&N will not be responsible for any indirect,
consequential, special, contingent, or other damages not listed above.
We will promptly reimburse the consumer for the cost of the repair if a
service provider denies warranty coverage as a result of a K&N product or
claims that a K&N product has caused harm to your engine or vehicle. In
order to receive reimbursement, we require each of the following:
- The
consumer must provide a written statement or repair order from the
dealership or service provider in which the dealership or service
provider blames the problem or warranty denial on a K&N product;
- The
service provider or consumer must provide K&N with all allegedly
damaged parts. Many states have laws that require a service
provider to retain all parts replaced during a vehicle repair, unless
given consent to dispose of the parts by the consumer. K&N will pay
the shipping cost to recover these parts; and
- The
consumer must provide proof of purchase of the K&N product along
with cooperation in helping us investigate the claim.
Once
these steps have been completed, K&N will contact the service provider
and collect evidence to support their claim. In the event we are not provided
with sufficient evidence, we reserve the right to reject the claim and will
use our best efforts to assist in establishing your rights toward the service
provider under warranty or other provisions.
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